Whether you're adding new equipment or upgrading what you currently work with, let us guide you through the litany of possibilities and opinions that you will encounter along the way. Looking for the answer to a specific problem or need? We'll do the legwork and provide you with exactly what you're looking for; save your time wandering through tech warehouses and reading through blogs.
The backbone of any technological infrastructure is the network. Not only should it be a well equipped workhorse, it should also be scalable to current and future needs. Sadly, the most common diagnosis for any environment plagued with network instability is an overworked and insufficient set of networking gear. Not only can we remedy this, but we can also continue the network's administration to ensure it remains the robust and reliable network that it should be.
A user's technological experience is strongly influenced by their interaction with the machine that they spend a majority of their time in front of. Out of date hardware, ineffective software, and a general lack of knowledge can all lead to broken coffee cups and ruined work days. Stop being frustrated at your computer. Let us handle the administration of your machines to ensure their functionality and your satisfaction with them.
Opening a new retail or hospitality location can be stressful, so can operating an existing location on old and less-than-helpful technology. Finding a software that creates the experience you dream of for your patrons, manages your staff, makes sure you're paid on time, and does all of the other things you'll need in your point-of-sale solution feels like an endless task. Let us help! We've spent years learning your business and building relationships with technology providers to help us save you time and money. Get back to doing what you do best!
After years of performing IT services for separate firms in the DFW area, the members of The Core decided it was time to offer Dallas/Fort Worth's professional Apple users a different kind of IT firm. Our experience and expertise let us provide you with unparalleled service, but our personalities let us talk to our clients
like people, not binary-speaking robots. We work with users and environments of all shapes and sizes. Our goal is to be the singular source for any client's IT needs, so we partner with the top vendors in a myriad of technological arenas. In short, we're your new IT firm.
Let us help you transition! Prior to the release of the first iPhone in 2007, less than 5% of the world recognized the Apple brand. Now they are growing into the standard for home and professional environments everywhere. Don't want to switch? That's okay. Our network administration services transcend end user platform. Keep your PCs and let us handle your network infrastructure.
Absolutely not. We do have retainer models for those clients with anticipated monthly support needs, which allows you to better project costs and take advantage of certain savings, but that doesn't fit everyone. We're happy to work with you on an as needed basis or what we like to call a "break/fix" relationship. We know that you'll stay with us because you want to, not because you have to.
Sure. Sometimes all you need is a nudge in the right direction, or to know that if things don't turn out exactly how you planned that you have someone you can call. We're happy to be there for you. If you get in a little too deep, we can also take over where you've left off to ensure the job gets done.
We primarily serve the Dallas/Fort Worth area, but have worked with clients all over the continental United States. You would be surprised how much we can do from our office! If you're outside of that primary service area and we need to come on-site, that's fine; we don't mind traveling.
That depends on a few different things. While we're not certified Apple hardware technicians, there are a few components of your computer that Apple deems end user replaceable or upgradeable. We consider the model, age, warranty status and long term benefit to each computer before we decide whether or not we can perform an upgrade or repair. If not, no worries, we know just the people to help!